SchoolMessenger

The District uses the SchoolMessenger communication system to contact parents. The district only uses SchoolMessenger automated phone calls for early morning notification of school closings or delayed openings to those parents who opt-in to the system.  

If you choose to opt-in to receiving the Weather Related, Non Emergency calls, the following information will instruct you how to do so. As soon as you have successfully opted-in, the system becomes active for you and you will receive the calls when they are made. 

Click here to read more or follow these steps to register:

1. You can access SchoolMessenger at https://go.schoolmessenger.com.  If you would prefer to use a mobile app, the app is available on the Android Google Play and Apple iOS Stores under the name “SchoolMessenger’. There is no charge for the app.

2. Either from the App or Website, click “sign up” to begin. When creating your account, please use the email address that we currently have on file for your child/children in Region 15’s student database. You will be asked to create your own password for your account.

3.  After you create your acount, you will now be able to set your preferences for early morning weather-related phone calls.  On both the app and website, you will be asked, "Is it OK to call you at this number" - you may see more than one number.  Select which numbers you would like to have available for SchoolMessenger phone calls.

4.  Next, you will be able to select your preferences for early morning weather-related phone calls. If you are using the website, click on the down arrow in the upper right hand corner to access the “preferences” page.  If you are using the app click on the icon on the upper left hand corner to access the “preferences” page.  Whether you are using the website or the app, follow the directions below to “opt in” for early morning weather-related phone calls.

1. Scroll down to “My Message Preferences” and select  “Weather Related _Non Emergency”.
2. Select the phone numbers on which you wish to receive early morning weather-related phone calls.

On the website you will need to “save” your selections; the app will automatically save your selections. That's it! Your preferences have been made!

Frequently Asked Questions about SchoolMessenger Communications:

What is SchoolMessenger? SchoolMessenger is an app / website that allows you to customize communications from the school district in one central location. You can now easily configure how to "opt in" to receive early morning weather-related phone calls from Region 15 and customize how you receive other SchoolMessenger communications.

How do I access SchoolMessenger? Do I need to download an app or access it through a website?  You can access SchoolMessenger through an app or a website. For those who prefer to use a website, or don't have easy access to a smartphone, you can access the SchoolMessenger Website at https://go.schoolmessenger.com.  If you would prefer to use a mobile app, the app is available on the Android Google Play and Apple iOS Stores under the name “SchoolMessenger’. There is no charge for the app.

Are the website features the same as the mobile app? 
Yes, the website and mobile app features are the same.  An account for the website is recognized on the mobile apps, and vice versa. 
 
How do I sign up to use SchoolMessenger?
You may download the SchoolMessenger app and/or access the SchoolMessenger website at anytime to "sign in" and create your account. Please Note: You must “sign up” using the email address that we currently have on file for your child/children in Region 15’s student database. You will be asked to create your own password for your account.

I have accessed the SchoolMessenger app / website and created my account - now what do I do? You will now be able to set your preferences for early morning weather-related phone calls.  On both the app and website, you will be asked, "Is it OK to call you at this number" - you may see more than one number.  Select which numbers you would like to have available for SchoolMessenger phone calls.

Next, you will be able to select your preferences for early morning weather-related phone calls. If you are using the website, click on the down arrow in the upper right hand corner to access the “preferences” page.  If you are using the app click on the icon on the upper left hand corner to access the “preferences” page.  Whether you are using the website or the app, follow the directions below to “opt in” for early morning weather-related phone calls.

1. Scroll down to “My Message Preferences” and select  “Weather Related _Non Emergency”.
2. Select the phone numbers on which you wish to receive early morning weather-related phone calls.

On the website you will need to “save” your selections; the app will automatically save your selections. That's it! Your preferences have been made!

How do I begin receiving text messages from Region 15? After you provide us with your cell phone number and after we enter it into our database, you will automatically receive an "Opt-in" text message the following day at 10:00am  You may "Opt-in" by replying Y or Yes to the message received. The text message will come from 675-87. The text will read: Regional School District 15 Messages, Reply Y to confirm, Help for info. Msg@data rates may apply. click  here to read this informational flyer on how to "opt in" to receive text messages.

Can I elect to not receive SchoolMessenger texts?
If you do not wish to receive SchoolMessenger texts from Region 15, reply STOP to the text message you receive from 675-87.

I provided my cell phone number to the school and it should now be in the school's database.  What if I do not receive the automatic "Opt in" text?
Please click here to read this informational flyer on how to "opt in" to receive text messages. All you need to do is text "Yes" to 675-87.  If you still do not receive the invitational text, please contact the office of Information Technology Services at 203-758-8259 x125

What if I add or change a cell phone number to my child's school record?  How do I "opt-in" the new cell phone number?
Please contact your child's school and have your cell phone number updated in the PowerSchool system.  Once the database has been updated, your new cell phone number will automatically receive an "Opt-in" text message the following day at 10:00am  You may "Opt-in" by replying Y or Yes to the message.
 
What if I sign up and log in and don't see my child/children listed?
You may have more than one email address registered in the district. Please contact your school(s) to update your email address. 

What if I have registered, signed in and want to select my communication preferences and I don't see the correct phone numbers? 
Please call the school to update your contact information.

What if I am already "Opted-In" to receive the early-morning weather related phone calls from the SchoolMessenger Contact Manager, do I have to "Opt-In" again?
Yes. Schoolmessenger will discontinue the "Contact Manager" system at the close of the 17-18 school year and will replace it with the new app system and website.  Unfortunately, none of the current settings from the "Contact Manager" system will be migrated over to the new app system. Parents who wish to continue receiving early morning weather related phone calls past the close of the 17-18 school year must "opt-in" via the new app system.  It is OK for a parent to be "opted in" to both systems at the same time.

Are there fees associated with SchoolMessenger? There is no charge to you to use the SchoolMessenger app / website, however wireless providers may charge for individual text messages, depending on the plan associated with the wireless device. Please consult your carrier if you are uncertain.

If you have any questions, please contact Russ Sage, Region 15’s Director of Information Technology Services at (203) 758-8259 x125 or email: rsage@region15.org.

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