Cafeteria Policies

The Region 15 lunch program allows parents to pay for their child’s lunch on-line.  With this system, parents can pay for lunch, check their lunch balance, and print out a transaction history for 30 days.

Each student has 2 sets of identification numbers, a 4-digit pin number students use to purchase food in the cafeteria and a 7-digit ID number parents will use to deposit money using the on-line payment system.

You can check your balance  through the on-line payment system or call my office at 203-758-8511, ext 8

Lunch Charge Policy

Cafeteria policy for elementary school students limits students to 3 charged lunches.

When your account has a negative balance a phone call and email will be sent home every Tuesday and Thursday until the balance is paid in full.  After three charged lunches your child will receive a cheese sandwich and milk until the balance is paid in full.  After the second cheese sandwich and milk received, your child will no longer be offered a cheese sandwich and milk or be able to purchase any food from the cafeteria.  

Students with any negative amount are not allowed to purchase a la carte items, including milk.

To notify parents having a negative balance, the following procedure will be in effect immediately.

A free and reduced lunch form will accompany notification of the third lunch charged. Parents will have 5 days to satisfy the balance, return a completed free or reduced lunch form or make other arrangements with the cafeteria department. If no attempt as been made to satisfy the account or provide for the child’s lunch within 5 days the building principal will notified.

Cafeteria policy for students at  Middle Schools limits students to 3 charged lunches.

When your account has a negative balance a phone call and email will be sent home every Tuesday and Thursday until the balance is paid in full.  After three charged lunches your child will receive a cheese sandwich and milk until the balance is paid in full.  After the second cheese sandwich and milk received, your child will no longer be offered a cheese sandwich and milk or be able to purchase any food from the cafeteria

Students at High School are not allowed to charge lunches.

Blocks on Accounts

A parent may call the Food Service Director at 203-758-8511, ext 8 to place a block on their child’s account to prohibit the purchase of a la carte items.

Checks Returned for Non-Sufficient Funds

When a check is returned to the Cafeteria Department, a letter will be sent to inform the parent. Payment for the NSF check must be in the form of cash, cashier’s check, or money order. Payment must be received within five (5) days of the date of the letter. If payment is not received, the matter will be turned over to the building principal office and the amount will be reversed from the student’s lunch account.

Refunds

A. Withdrawn Students: For any student who is withdrawn, a written request for a refund of any money remaining in their account must be submitted. An e-mail request is also acceptable.

B. Graduating Students:  Students with a balance will need to submit a written or e-mail request to receive a refund. Funds can also be transferred to a sibling’s account with a written request.

Balances Owed at End of Year

All accounts must be settled at the end of a school year. Letters will be sent home approximately four to five days before the last day of school to for elementary students whose accounts are low. Balances over $1.00 will result in grade cards being held until the balance is paid in full.

Balances may be checked at any time by e-mailing pbrooks@region15.org or calling the Food Service Director at 203-758-8511, ext 8.

Unclaimed Funds

All refunds must be requested within one year. Unclaimed funds will then become the property of the Regional School District #15 School cafeteria.